Is there such a thing as good and bad bureaucracy? Why have efforts to reduce bureaucracy failed for years? And what can Germany learn from a bakery chain?
Matthias Heinz, Professor at ECONtribute at the University of Cologne, researches management practices and their impact on employee performance and behavior. In a study, he examined the reduction of bureaucracy in a large German bakery chain. We talk about whether the benefits of bureaucracy can be measured, how much control is reasonable, and what bureaucracy has to do with the shortage of skilled workers.
This episode is about bureaucracy, businesses, and bread rolls.
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